Understanding the new roles in Primary Care

A resource for HEE North East and North Cumbria developed by the Primary Care Training Hub

Social Prescribing Link Worker

Social prescribing enables all primary care staff and local agencies to refer people to a link worker. Link workers give people time and focus on what matters to the person as identified through shared decision making or personalised care and support planning.

They connect people to community groups and agencies for practical and emotional support.  They work within multi-disciplinary teams and collaborate with local partners to support community groups to be accessible and sustainable and help people to start new groups.

Social prescribing complements other approaches such as ‘active signposting’. Link workers typically support people on average over 6-12 contacts (including phone calls, meetings and home visits) with a typical caseload of 200-250 people per year, depending on the complexity of people’s needs and the maturity of the social prescribing scheme.

Personalised Care in Primary Care

Indicative Salary

Up to AfC Band 5

Reimbursement by GP contract

100% of actual salary plus defined on-costs, up to the maximum reimbursable amount of £40,159 over 12 months.